Temporarily disable your antivirus or other security software first. Please attach all log files to your post, unless otherwise requested Please follow all steps in the provided order and post back all requested logs Make sure to read the entire post below first. Let's keep these principles as we proceed. Hello and screen name is AdvancedSetup and I will assist you with your system issues. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer.Ī zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic.įor the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have sent. In the left navigation pane of the Malwarebytes Support Tool, click Advanced. In the User Account Control (UAC) pop-up window, click Yes to continue the installation. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file. While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, please carefully follow these instructions: This has never happened to me before and I'm at a loss so I'm posting here. I'm willing to provide the logs/transcripts I just wasn't sure if anything in them would be considered sensitive information. I've ran eset and malwarebytes before but neither of them seemed to fix the issue. I also noticed that there are A LOT of Microsoft.NET_SDK and Microsoft_Windows_Dekstop_Runtime logs that got made on the same date at the same time inside the Temp location. I looked in C:\Windows\Temp and couldn't find the folder it referenced. # Caller validation to ensure we are calling from and actual script, and not from a malicious command line PS>CommandInvocation(Set-Location): "Set-Location" I only have 2 of those folders saved right now because I deleted most of them but each folder contains a Powershell Transcript, and almost all of them have these lines in the beginning: C:\Users\Micah\Documents\) as of recently. Hi, I'm running Windows 11 and folders with the current date start appearing in my documents folder (e.g. Endpoint Detection & Response for Servers
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